As a clerical assistant, my daily responsibilities were very
constant. Each morning I would come in and begin listening and logging voice
messages from constituents who called after hours. We averaged anywhere between
seven to seventeen calls each evening. Next, I would log all the faxes that
were sent by political groups, private companies, political advocates, and
constituents. This duty could be tedious as we received between 150-200 faxes
each day. Following these two tasks, I would sort and distribute the newspaper to
everyone in the office. After a couple of weeks I began to recognize who wanted
what and by mid-summer, I never needed to ask who wanted certain
newspapers.
Once the above tasks were accomplished, the time reached
10am and I would either prepare for a morning tour of the Capitol or I would take
on a research assignment from someone in the back office. Often time this meant receiving, sorting, and
filing correspondence mail, scan contacts into MS Office, perform research on
upcoming votes, work on legislative House bills and resolutions in conjunction
with the Chief of Staff, perform constituent case work, answer phones, and
perform data entry on excel.
While doing all of this, I would also stop on a moment’s
notice to answer the phones. In doing so, I would provide assistance in
communicating with the public and members of the media and consistently and
clearly explaining the Congressman's policies to constituents who call in. My
days were busy and I very rarely looked at the clock. Before I could grab
lunch, I looked at the clock and saw that it was almost time to go home.
I want to conclude this blog by introducing Kristine
Michalson. Kristine is the communications director who handles all media
inquiries and this often means it is her job to protect the Congressman from
aggressive and often times deceiving media personnel who want nothing more than
to smear the Congressman with embarrassment. She was amazing and I probably
appreciated her the most as she was one who gradually increased my
responsibilities throughout the summer. Whether
it was trust or sheer bravery, Kristine allowed me the opportunities to excel
in the area of the media.
Ryan,
ReplyDeleteLooks Kristine was a great mentor. Working for a Congressmen like Matt Salmon must be difficult but very rewarding work. Your passion and dedication to defending the Congressman's public image and media representation is definately demonstrated in this entry.
What would you say was your biggest lesson learned from that experience specifically?